Terms of service
Terms of Service
These Terms of Service govern the use of meda-furniture.com and the purchase of products from Meda Furniture S.r.l., operating under the trade name meda-furniture.
By visiting our website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or place an order.
Company Information
Meda Furniture S.r.l.
Trade name: meda-furniture
Registered and physical address: Via Pasubio 22, Schio (VI), Italy
VAT number / P.IVA: IT04608750248
REA number: VI - 416837
Email: info@meda-furniture.com
Phone: +39 392 8765 156
Products
Meda Furniture offers handmade wooden furniture and home accessories. Many products are made to order or produced in small batches.
We make every effort to present product descriptions, dimensions, materials, colors, finishes, and availability as accurately as possible. However, because our products are made from natural wood and often handmade, slight variations in grain, tone, texture, dimensions, and finish may occur.
These natural and handmade variations are not considered defects.
Orders
When you place an order, you agree to provide complete, accurate, and current information, including your name, billing address, shipping address, email address, and phone number.
After placing an order, you will receive an order confirmation by email. This confirmation does not necessarily mean that the order has been accepted in all cases. We reserve the right to cancel or refuse an order if there is an error, payment issue, stock issue, pricing issue, or suspected fraud.
Prices and Payments
Product prices are displayed on the website in the applicable currency for your market. Prices may include or exclude taxes depending on the customer’s location and applicable tax rules.
Payment must be completed at checkout using one of the available payment methods. Orders are not processed until payment has been successfully received.
Production Time
Many Meda Furniture products are made to order. Estimated production times are provided on the website or in our shipping information. Production time may vary depending on the product, material availability, customization, workshop capacity, and seasonal demand.
Shipping and Delivery
Shipping times and costs depend on the destination, product weight, package size, shipping method, and applicable customs procedures.
Estimated delivery times are not guaranteed and may be affected by customs processing, postal delays, courier delays, weather, holidays, or other circumstances outside our control.
Please refer to our Shipping Policy for more information.
Customs Duties and Import Taxes
For orders shipped outside the European Union, customs duties, import taxes, brokerage fees, handling fees, and other local charges may apply.
For eligible products shipped to the United States, import duties may be prepaid before entry into the country through our postal customs process and charged before dispatch, as indicated at checkout.
For Canada and other non-EU destinations, customs duties, import taxes, brokerage fees, handling fees, and other local charges are generally the responsibility of the customer, unless clearly stated otherwise at checkout.
Returns and Refunds
Returns and refunds are governed by our Return and Refund Policy.
Custom-made, personalized, made-to-measure, or specially requested products may not be eligible for return unless they arrive damaged, defective, or incorrect.
Customer Responsibilities
The customer is responsible for providing accurate order, billing, and shipping information. Meda Furniture is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
The customer is also responsible for checking product dimensions, materials, finish, and other details before placing an order.
Intellectual Property
All content on this website, including product images, texts, designs, logos, product names, graphics, and visual materials, is the property of Meda Furniture S.r.l. or is used with permission.
Any unauthorized copying, reproduction, distribution, modification, or commercial use of this content is not permitted without prior written consent.
Limitation of Liability
To the fullest extent permitted by applicable law, Meda Furniture shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.
Nothing in these Terms of Service limits any rights you may have under applicable consumer protection laws.
Force Majeure
Meda Furniture is not responsible for delays or failure to perform due to events beyond our reasonable control, including but not limited to natural disasters, strikes, transport disruptions, customs delays, supply shortages, war, government restrictions, technical failures, or other force majeure events.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our business, website, products, legal obligations, or operational needs.
Governing Law
These Terms of Service are governed by applicable Italian law and European Union consumer protection rules, where applicable.
Contact
For questions about these Terms of Service, please contact us at:
Email: info@meda-furniture.com
Phone: +39 392 8765 156
Last updated: July 2026